Import Log

Overview

The Import Log page provides a record of files imported into JomeInvoice V2.

Use this page to monitor uploaded or synced import files, check whether each import was completed or failed, review how many rows were processed, and open the import result for further investigation.

The Import Log is especially useful for tracking CSV or SFTP-based imports, checking failed imports, and confirming whether imported receipts or invoices were successfully created in the system.

Who Should Use This Page

This page is useful for:

Accessing the Import Log

To open the Import Log:

1. Log in to JomeInvoice V2.
2. Open the left navigation menu.
3. Select Import Log.

The page will display the latest import records for the current workspace.

Page Layout

The Import Log page contains five main areas:

1. Page title
2. Import source selector
3. Date controls
4. Status summary cards
5. Import records table
6. Pagination controls

Import Source Selector

At the top of the page, users can select the import source or import method.

SFTP

The page currently displays SFTP import records.

Use this when reviewing files imported through the SFTP import flow.

Filter and Date Controls

The top section contains controls that help users narrow down the import records.

Created Date

Use Created Date to review import records based on when the import file was created or received by the system.

This helps users investigate imports from a specific period.

Past 3 Months

Use Past 3 Months to filter the import records by time period.

This is useful for month-end checking, recent import review, and narrowing the table to recent import activity.

Status Summary Cards

The status summary cards show a quick count of import records by status.

These cards help users understand the current state of import processing at a glance.

Clicking or selecting a status card may filter the table to records with that status, depending on system configuration.

Import Records Table

The main table displays the list of imported files.

Each row represents one imported file.

Reading an Import Record

Each row should be read from left to right.

Example of a completed import:

File Name: RedSquare Template2.csv
Trans.Type: -
Import Status: Completed
Created On: 6/9/2026, 2:42:11 PM
Import Result: 1 Rows
# Receipt: 1
Result: 1/1 Success
Action: View

This means the file was imported successfully, one row was processed, and one receipt was created or associated with the import.

Example of a failed import:

File Name: TestFailed - TESTNEG - Letest3.csv.csv (1).csv
Trans.Type: -
Import Status: Failed
Created On: 6/9/2026, 10:34:11 AM
Import Result: 1 Rows
# Receipt: 1
Result: 0/1 Success
Action: View

This means the file was received and processed, but the row did not import successfully.

Common Import Statuses

Syncing

Syncing means the file is currently being retrieved or synced into JomeInvoice V2.

Users should wait for the sync process to complete before reviewing the final import result.

Chunking

Chunking means the file is being prepared for processing.

This may happen when the system breaks the file into smaller parts before importing the rows.

Completed

Completed means the import process finished successfully.

A completed import should usually show a successful result count, such as:

1/1 Success

Use this status to confirm that the imported file was processed successfully.

Failed

Failed means the import did not complete successfully.

A failed import may show a result such as:

0/1 Success

Use View to inspect the failure details and determine what needs to be corrected.

Partial

Partial means only some rows in the file were imported successfully.

This may happen when one or more rows contain errors, missing fields, invalid formatting, or unsupported values.

Users should review the failed rows, correct the source file, and re-import if needed.

Available Actions

View

Click View to open the import record.

Use this to review the import details, including:

• file information
• import status
• number of rows processed
• number of successful rows
• failed rows, if available
• error messages, if available
• related receipts or invoices created from the import

Result Column

The Result column shows how many rows were successfully imported.

Examples:

Use this column to quickly understand whether the import fully succeeded, partially succeeded, or failed.

Import Result Column

The Import Result column shows the number of rows detected or processed in the imported file.

Example:

1 Rows

This means the system detected one row in the import file.

Pagination

The bottom of the page shows the current result range and total number of records.

Example:

Results: 1 - 10 of 10

Use the pagination controls to move between pages.

If there are many import records, use the date filter or status filters before navigating through multiple pages.

Recommended Workflows

Review recent import activity

1. Open Import Log.
2. Confirm the import source is set to SFTP.
3. Use the date filter, such as Past 3 Months.
4. Review the status summary cards.
5. Check the latest import records in the table.
6. Click View for any record that needs further review.

Check whether an import was successful

1. Open Import Log.
2. Find the imported file in the table.
3. Check the Import Status column.
4. Review the Import Result column.
5. Review the Result column.
6. If the result shows full success, the import was completed successfully.
7. If the result shows zero or partial success, click View to inspect the details.

Investigate a failed import

1. Open Import Log.
2. Select or filter by Failed.
3. Find the failed file.
4. Check the Created On timestamp.
5. Review the Import Result and Result columns.
6. Click View to open the import details.
7. Review the error details, if available.
8. Correct the source file and re-import if needed.

Review partially successful imports

1. Open Import Log.
2. Select or filter by Partial.
3. Open the relevant import record using View.
4. Compare the number of successful rows against the total row count.
5. Review the failed rows or error messages.
6. Correct only the failed rows if possible.
7. Re-import the corrected file if needed.

Confirm receipt creation from an import

1. Open Import Log.
2. Find the relevant imported file.
3. Check the # Receipt column.
4. Compare it against the expected number of receipts.
5. Review the Result column to confirm success.
6. Click View if the number does not match expectations.

Best Practices

• Check the Result column before assuming an import was successful.
• Use View for any failed or partially successful import.
• Keep source file names clear and easy to identify.
• Use consistent file naming so imports can be traced later.
• Review failed imports before re-uploading the same file.
• Correct the source CSV before re-importing.
• Use the date filter when reviewing a specific accounting or operational period.
• Treat Completed together with the success count as the confirmation of import success.
• Do not rely on file name alone; always check status, row count, and result.

Troubleshooting

I cannot find an imported file

Try the following:

1. Confirm the import source is correct.
2. Expand the date range.
3. Check whether the file appears under another status.
4. Review the next page using pagination.
5. Confirm that the file was actually uploaded or synced.

The import status is Failed

A failed import means the file did not process successfully.

Possible causes include:

• missing required fields
• invalid field values
• incorrect CSV format
• unsupported transaction type
• duplicate or invalid document references
• buyer or supplier details that cannot be matched
• system validation failure

Click View to inspect the specific failure details.

The result shows 0/1 Success

This means the file contained one row, but the row was not successfully imported.

Open the record using View, review the error details, correct the source file, and re-import if needed.

The import is stuck in Syncing or Chunking

The file may still be processing.

If the status does not change after a reasonable period, check whether:

• the file is unusually large
• the SFTP sync is delayed
• the file format is invalid
• the system is processing a backlog
• there is a technical issue with the import service

Escalate to the support or technical team if the status remains unchanged.

The receipt count does not match the expected number

Check the following columns:

If the numbers still seem incorrect, open the record using View and review the import details.

Summary

The Import Log is the main tracking page for imported files in JomeInvoice V2.

It allows users to review SFTP import records, monitor import statuses, check row counts, confirm successful receipt creation, identify failed or partial imports, and open individual import records for investigation.

Use this page whenever you need to confirm whether an imported file was processed successfully or investigate why an import failed.