JomeInvoice V2 — Product Guide

19 articles covering the full JomeInvoice V2 product — from first setup to daily invoice management.

Getting started

  1. Set up MyTax & MyInvois before connecting JomeInvoice — The full pre-work in MyTax/MyInvois before you ever open JomeInvoice
  2. Create your JomeInvoice account — Sign up, verify email, create and verify your workspace
  3. Add JomeInvoice as Intermediary — The MyInvois authorization that lets JomeInvoice submit on your behalf
  4. Invite customers / suppliers to self-onboard — Faster, more accurate than typing their details yourself

Creating & uploading invoices

  1. Create an invoice — Sales or Self-Billed — manually create and submit a single invoice
  2. Bulk upload invoices — Upload a CSV batch via Direct Upload, with field mapping and smart validation
  3. How to submit invoices to LHDN — Approve and Submit (B2B) or Consolidate: Tag → Convert → Submit (B2C)

Managing invoices

  1. Resubmitting sales invoices — Fix a rejected invoice and resubmit to LHDN
  2. Export invoices — Export from Sales, Self-Billed, Import Log, and CRM
  3. Cancel an invoice (72-hour rule) — When you can cancel, when you can't, and what to do instead
  4. Why your invoice was rejected — Reference guide for the most common LHDN validation errors

Understanding

  1. B2B vs B2C and consolidated invoices — What's different, and the monthly consolidation flow for B2C businesses
  2. TIN verification: company vs individual — The TIN format depends on entity type — get it wrong and submissions fail
  3. When to use self-billed (vs sales) — Six LHDN-mandated scenarios that require a self-billed invoice
  4. Understanding invoice statuses — What each status means and what action it implies
  5. When to issue a Credit, Debit, or Refund Note — After the 72-hour cancel window closes — which adjustment note to use

Request module

  1. Share your e-invoice request link and QR code — Let buyers request individual e-invoices within 72 hours of purchase
  2. Why is my buyer request rejected — Automatic blocks and manual rejection reasons explained

Settings

  1. What are all these company settings? - Explains all the company, user, settings etc.